Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Apex Voice LLC, an Oregon limited liability company ("Apex Voice," "we," "us," or "our"). These Terms govern your access to and use of getapexvoice.com (the "Website"), as well as any forms, widgets, and digital channels operated by Apex Voice.

By accessing or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. Telecommunications services, hosted voice solutions, SIP trunking, and managed VoIP services provided to paying clients are governed by a separate Master Services Agreement (MSA) and Service Orders. In the event of a conflict between these Website Terms and an executed MSA, the terms of the MSA will prevail.

2. Permitted Use and Restrictions

You agree to use the Website solely for legitimate, lawful business inquiry and informational purposes. You agree not to:

• Transmit unsolicited advertising, promotional materials, spam, or chain letters.
• Engage in automated web scraping, data harvesting, or robotic indexing without written consent.
• Attempt to bypass security controls, probe, or test the vulnerability of connected systems.
• Introduce malicious code, worms, or technologically harmful payloads into our servers.
• Misrepresent your identity or authority when submitting quote inquiries or questionnaires.

3. Business Communications and SMS Terms (10DLC Disclosures)

When you submit an inquiry or provide a phone number through our Website forms, you may elect to receive business communications via email, voice, or Short Message Service (SMS) text messages.

Consent and Opt-In: Checking the consent box on our forms constitutes your affirmative opt-in consent to receive conversational and transactional text messages from Apex Voice LLC (e.g., appointment scheduling, quote updates, onboarding status). Consent is not a condition of purchase.

• Sender Identity: Text messages originate from Apex Voice LLC.
• Message Frequency: Frequency varies (typically 2 to 5 messages per active service request or support incident).
• Cost: Message and data rates may apply.
• Opt-Out: Reply STOP, CANCEL, QUIT, or UNSUBSCRIBE to any text message to permanently revoke consent.
• Assistance: Reply HELP to any message or contact [email protected].
• Liability: Mobile wireless carriers are not liable for delayed or undelivered messages.

4. Telemarketing and Anti-Robocall Compliance

Apex Voice maintains strict anti-robocalling standards. Contact information published on this Website may not be used to initiate unsolicited automated telephone calls, prerecorded voice messages, artificial voice communications, or un-consented commercial SMS transmissions under the TCPA, TSR, or Oregon regulations.

5. Intellectual Property

All content on this Website, including text, graphics, logos, brand assets, technical diagrams, and software code, is the property of Apex Voice LLC or its licensors and is protected by United States and international intellectual property laws.

6. Disclaimer of Warranties & Limitation of Liability

This Website is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind. In no event will Apex Voice LLC, its managers, members, or contractors be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of this Website. Cumulative liability for all claims related to this Website will not exceed $100.00 USD.

7. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Oregon. Exclusive jurisdiction and venue for any disputes reside in the federal or state courts located in Douglas County, Oregon.